Cricketcx's Terms & Conditions — Complete Guide

Cricketcx (hereinafter referred to as "we", "the platform", or "the site") is an online gaming platform serving players in Bangladesh. These terms and conditions ("Terms") constitute a legally binding agreement between cricketcx and its users.

By browsing the cricketcx website, creating an account, or using any of our services, you agree to be bound by these terms and conditions. If you do not agree with any of the terms, please refrain from using our platform.

Cricketcx reserves the right to update these terms and conditions at any time without prior notice. For significant changes, we will notify members via their registered email address. We recommend visiting this page regularly to stay up to date with the latest terms.

To register with cricketcx and use our gaming services, you must meet the following eligibility requirements:

• You must be 18 years of age or older.
• You must provide accurate and complete personal information.
• Each individual may hold only one account.
• You must have a valid mobile number registered in your own name.
• You may not register from any country or region where online gaming is prohibited.
• Keeping your account password confidential is entirely your responsibility.

If the information provided at registration is found to be false or incomplete, cricketcx reserves the right to close the account and forfeit any winnings. Always use your real details when registering.

Cricketcx follows a KYC (Know Your Customer) verification process in line with security standards and international gaming regulations. KYC verification is mandatory before withdrawals or for transactions exceeding a specified amount.

For KYC verification, you must submit a copy of one of the following valid identity documents:

• National ID Card (NID)
• Valid Passport
• Driving License

A utility bill or bank statement (issued within the last 3 months) may also be required for address verification. KYC verification is typically completed within 24–72 hours.

Cricketcx supports Bangladesh's most popular payment methods. You must use a payment method registered in your own name when making a deposit.

Cricketcx does not charge any fees on deposits. However, your payment provider may apply transaction fees, which are your responsibility. All deposits are processed in Bangladeshi Taka (BDT).

To withdraw winnings from cricketcx, your account must be KYC-verified and any active bonus wagering requirements must be fully met before your withdrawal request can be processed.

• Minimum withdrawal amount: ৳ 300
• Maximum daily withdrawal: ৳1,00,000
• Standard processing time: 3–24 hours
• For VIP members: within 1–3 hours
• Withdrawals can only be made to the same method used for the deposit

Once a withdrawal request is submitted, the cricketcx finance team will review and process it. If a withdrawal is declined for any reason, you will be notified via email. Multiple pending withdrawal requests will be processed in the order they were received.

Cricketcx regularly offers bonuses and promotions for both new and existing members. Each bonus has specific wagering requirements that must be met before any bonus winnings can be withdrawn.

General terms and conditions relating to bonuses:

• Each bonus may only be used once per member.
• Bonus wagering requirements must be completed within the specified time limit after the bonus is claimed.
• Withdrawing while a bonus is active will result in the bonus being forfeited.
• Maximum bonus bet limits apply to slots games.
• Claiming bonuses from multiple accounts on the same IP address or device is strictly prohibited.
• cricketcx reserves the right to modify or cancel any bonus offer at any time.

Cricketcx is committed to maintaining a transparent bonus policy. If you have any questions about the terms of a bonus, feel free to reach out to our customer support team — they'll be happy to explain everything in Bengali.

All games on cricketcx are operated through licensed providers and run on RNG (Random Number Generator) technology, which is regularly audited by independent third parties.

• All game outcomes are completely fair and random.
• If a game is interrupted due to a technical error, the bet will be refunded.
• In live games, the dealer's decision is final.
• cricketcx is not responsible for any game losses resulting from internet connectivity issues.
• In the event of a dispute involving game records or server logs, cricketcx's decision will be final.

If you notice a technical error in any game, please contact the cricketcx support team immediately. We commit to taking appropriate action in all verified cases.

The following activities are strictly prohibited on cricketcx. If any of these are detected, the account will be immediately suspended or permanently closed, and all balances may be forfeited:

• Operating multiple accounts under the same individual.
• Bonus system abuse or bonus hunting.
• Attempting to manipulate gaming software or algorithms.
• Use of the platform for money laundering or any illegal transactions.
• Accessing or using another person's account.
• Registering with false information or submitting fraudulent KYC documents.
• Using automated bots or scripts to play games.
• Harassment or abusive behaviour toward other members.

Cricketcx believes gaming should be a source of fun, not addiction. We care deeply about our members' wellbeing and are committed to promoting responsible gaming.

Tools cricketcx provides for responsible gaming:

• Setting daily/weekly/monthly deposit limits.
• Temporarily suspend your account for a set period (cooling-off period).
• Permanent Self-Exclusion option available.
• Set a daily session time limit.
• Support from a trained customer support team.

If you are experiencing gaming-related issues, contact cricketcx support immediately. For more information, visit our Responsible Gaming Visit the page.

Cricketcx may suspend or close an account under the following circumstances:

• In cases of terms and conditions violations.
• If KYC verification has not been completed.
• For accounts that have been inactive for an extended period (more than 24 months).
• At the member's own request.
• For legal or regulatory reasons.

For inactive accounts with a remaining balance, a monthly maintenance fee of ৳50 may apply after 12 months. This fee will be waived if the member contacts us. Any valid balance will be returned to the member's registered payment method before the account is closed.

Cricketcx is not liable for the following:

• Game losses due to internet disconnection.
• Delays or failures caused by third-party payment gateways.
• Any losses resulting from sharing your account password.
• Service temporarily unavailable due to unexpected technical issues.
• Issues with the user's own device or network.

Cricketcx reserves the right to update these Terms & Conditions at any time. For significant changes, registered members will be notified by email at least 7 days in advance. Continued use of the platform after any changes constitutes acceptance of the updated terms.

For any questions or complaints regarding these terms, please get in touch with us:

• Email: [email protected]
• Live Chat: available 24/7
• Response time: within 24 hours

These terms and conditions are written in Bengali, and the Bengali version shall be considered the original and legally binding document.